SysCloud Microsoft 365 Backup is a backup and recovery solution designed to address data retention gaps in Microsoft 365 native capabilities. The product provides backup and recovery functionality for Microsoft 365 applications including SharePoint, OneDrive, Teams, Outlook, Exchange Online Contacts, and Exchange Online Calendar. The solution offers unlimited retention periods for deleted files, sites, and data across Microsoft 365 applications, contrasting with native Microsoft 365 retention policies that typically range from 14 to 93 days depending on the subscription plan. For SharePoint and OneDrive, the product enables unlimited restoration of deleted files and sites. For Teams, it supports restoration of channels, files, and complete Teams sites with in-app relationships intact. For Exchange Online components, SysCloud provides automated backup and restore capabilities for mailboxes, contacts, and calendar data. The product allows administrators to restore data to the same user account or perform cross-user restoration. It also enables access to backed-up data during Microsoft 365 outages. The solution maintains data retention post-account deletion without time limitations, compared to the standard 30-day retention period in native Microsoft 365 environments. SysCloud positions itself as an alternative to manual recovery processes and eDiscovery-based data access required in various Microsoft 365 subscription tiers.