LuxSci Secure Marketing is a HIPAA-compliant email marketing platform designed for healthcare organizations that handle Protected Health Information (PHI). The platform enables healthcare organizations to build, send, and track personalized email campaigns while meeting HIPAA, GDPR, and HITRUST compliance requirements. A Business Associate Agreement (BAA) is included for all customers. Key capabilities include: - Email design via a drag-and-drop builder and a library of over 100 pre-designed, mobile-responsive healthcare-specific templates - Contact list management with hyper-segmentation based on health conditions, actions, and engagement data - Automated workflow builder for drip campaigns, welcome series, enrollment campaigns, and re-engagement flows, with trigger-based branching logic - Automated email encryption (transport and at-rest), smart encryption, and secure portal backup to ensure no unsecured emails are sent - Advanced reporting covering opens, clicks, bounces, unsubscribes, deliverability, and campaign-level audit trails - Dedicated IP addresses and dedicated server infrastructure for high-volume sending - REST API for integration with EHRs, CDPs, CRMs, and RCM platforms - Security features including two-factor authentication, SSO, IP-based access restrictions, idle auto-logout, and detailed application audit logs - Consent management and auto-unsubscribe handling for regulatory compliance