Kount Chargeback Management is a software solution for merchants to manage payment chargebacks across the full dispute lifecycle. It provides tools to prevent, fight, and analyze chargebacks through a combination of automation and expert-managed services. Key capabilities are organized into four areas: Prevention: Merchants receive alerts when transactions are disputed, enabling early intervention — typically within 24 hours — before a formal chargeback is filed. Order validation tools allow merchants to resolve issues without issuing refunds. Rapid Dispute Resolution (RDR) automates refunds on eligible disputes to prevent them from becoming chargebacks. Fighting: When chargebacks do occur, the platform supports chargeback response submissions to contest disputes and recover revenue. It leverages Visa CE 3.0 (Compelling Evidence 3.0) to link disputed transactions to prior valid purchases and submit evidence through Order Insights. Automation: The platform offers configurable automation ranging from fully self-managed (DIY) to fully managed, allowing merchants to choose their level of involvement in the chargeback process. Analysis: Real-time data and reporting tools allow merchants to monitor chargeback rates, identify patterns, and refine dispute management strategies over time. The solution targets e-commerce merchants seeking to reduce chargeback ratios, maintain healthy merchant accounts, recover lost revenue from disputes, and avoid penalty fees associated with non-response to chargebacks.