Kentik Network Monitoring System (NMS) is a SaaS-based network monitoring platform that collects and analyzes telemetry data from network devices, cloud infrastructure, and SD-WAN environments. The platform supports multiple data collection methods, including SNMP polling and streaming telemetry, and allows operators to ingest custom metrics from a variety of collectors. It provides real-time device health metrics with a default polling interval of one minute. Kentik NMS is designed to support hybrid and multi-cloud environments, enabling monitoring of on-premises devices alongside cloud infrastructure from a single portal. It supports a range of network hardware vendors and cloud platforms out of the box without requiring vendor-specific configurations. The system includes an AI-assisted query and troubleshooting capability (Kentik AI) that allows users to ask questions about their network using natural language. This is intended to accelerate root cause identification and reduce mean time to resolution (MTTR). Key operational capabilities include: - Unified telemetry across SNMP, streaming, and custom metrics - Correlated traffic analysis and device health in a single view - Alerting and continuous device health monitoring - Device lifecycle management with capacity and performance reporting - Synthetic testing integration for application experience monitoring - API-based extensibility for integration with internal tools The platform is delivered as a SaaS solution with no on-premises maintenance required. It is positioned as a replacement for legacy NMS tools, consolidating monitoring functions into a single platform.