ITPartners+ SaaS Backup is a cloud-to-cloud backup service for Microsoft 365 and Google Workspace environments. It addresses the shared responsibility model acknowledged in SaaS EULAs, where vendors ensure software availability but users remain responsible for their data. The service performs automated backups three times daily, storing data in Datto's private cloud infrastructure. Backups include point-in-time snapshots, enabling account-level restoration to a specific moment — useful for recovering from ransomware (RansomCloud) events. Microsoft 365 coverage includes: - Teams - SharePoint - Exchange (Email, Calendar, Contacts, To-Do, Reminders) - OneDrive (per-user) Google Workspace coverage includes: - Mail - Calendar - Contacts - Drive - Team Drive Key operational characteristics include infinite data retention (no quantity or size caps), restore-without-overwrite capability, single-item restore, and advanced search for locating specific data. Data is encrypted at rest and in transit. The service is SOC 2 Type II audited and supports HIPAA compliance requirements. It includes audit logs, uptime/availability SLAs, and export capabilities. It also addresses litigation hold scenarios, particularly for high-volume users who exceed native space limitations. Support is provided by ITPartners+ during business hours and through Datto 24x7x365. Pricing is per-user and scales with the organization. A free trial is available.