Flexis IT SOC Services is a managed security offering designed for Managed Service Providers (MSPs), providing integrated Security Operations Center (SOC) and Network Operations Center (NOC) capabilities under a single service. The service operates on a 24/7/365 basis, combining continuous network monitoring with security event detection and response. By integrating NOC and SOC functions, the platform addresses both operational and security incidents simultaneously, reducing response times and minimizing downtime. The service portfolio includes the following components: - **EDR SOC:** Managed endpoint detection and response targeting threats such as ransomware and malware. - **XDR/SIEM SOC:** Extended detection and response coverage across firewalls, Office 365, Active Directory, and cloud applications. - **SIEM as a Service:** Standalone SIEM capability covering firewalls, Office 365, Active Directory, and cloud applications with compliance support. - **Security Assessments:** Vulnerability assessments and penetration testing to identify and mitigate cybersecurity risks. - **End User Protection Plan:** A bundled protection offering for end users. The service includes alert triage and validation performed by security analysts, with actionable recommendations provided to MSP partners. Compliance support is offered for regulatory standards including HIPAA, PCI DSS, and SOX, with audit reporting capabilities. Flexis IT holds ISO 27001 certification. The service is positioned as a scalable, outsourced security model, allowing MSPs to expand security offerings without additional hiring or training overhead.