Datawatch Systems Access Phones are physical access control devices that connect building properties directly to the Datawatch Central Station monitoring center. When visitors, delivery personnel, or tenants interact with an access phone, trained monitoring agents at the central station receive an alert with the caller's location and respond according to pre-configured property-specific instructions. Agents are trained to handle a range of situations including: - Visitor and delivery/courier access requests - Tenant lockouts - Datawatch credential administration issues - Medical emergencies - Security incidents and suspicious persons - Disaster reports - First responder assistance All calls are recorded for documentation, review, and incident reconstruction purposes. Agents can remotely unlock doors from the Central Station when appropriate. The devices support hands-free operation and are ADA compliant. Housing and appearance are customizable to match property aesthetics. Weather-resistant and weatherproof models are available for outdoor deployment. The system integrates with closed-circuit video (CCTV) systems.