Cyber Advisors Managed IT Services is a managed service provider (MSP) offering outsourced IT management and support to organizations of varying sizes, from small businesses to enterprise. The service is structured around three core teams: - A 24/7/365 Service Desk that acts as a single point of contact for day-to-day endpoint technology support - A Remote Operations Center (ROC) staffed with engineers who handle security issues and monitoring - Dedicated Engineering Teams that provide company-wide IT support with deep client knowledge Core operational functions include continuous monitoring for vulnerabilities and intrusions, patch management, system updates, and tool validation and administration. The service desk manages tickets and handles endpoint issues, while engineering teams assist with IT planning and consulting. Managed IT Services from Cyber Advisors is positioned to help organizations reduce system downtime through proactive infrastructure maintenance, improve employee productivity by offloading IT management burdens, and control costs through a predictable monthly billing model with customizable pricing tiers. The offering also includes periodic IT roadmap meetings, where current technologies are reviewed alongside future planning, security posture evaluation, and budgetary considerations. Monthly reporting is provided as part of the engagement.