Cingo Solutions SOCaaS (Security Operations Center as a Service) is a managed security service that provides outsourced SOC capabilities to businesses without requiring in-house security infrastructure or personnel. The service delivers continuous 24/7 monitoring of networks, systems, and applications for early identification of potential security threats. Cingo is a SIEM-level, SOC-certified cybersecurity and compliance company that also handles MSSP work. The service fills the following dedicated roles within a client's security operations: - SOC Manager: Oversees all SOC aspects, workforce, and operations - Security Analyst Tier 1 (Triage): Categorizes and prioritizes alerts, escalates to Tier 2 - Security Analyst Tier 2 (Incident Responder): Investigates and remediates escalated incidents, identifies affected systems, and leverages threat intelligence - Security Analyst Tier 3 (Threat Hunter): Proactively hunts for suspicious behavior and assesses network security for advanced threats - Security Architect: Designs security systems and processes, integrates technical and human components - Compliance Auditor: Oversees adherence to internal and external regulations - SOC Coordinator: Acts as liaison between the SOCaaS provider and the client's internal IT and security teams The service is designed to reduce operational burden by eliminating upfront infrastructure, tooling, and personnel costs. It is scalable to accommodate business growth and changing security requirements.