Northwave Intelligent Security Operations is a managed cybersecurity service that combines three pillars — Business, Bytes, and Behaviour — into a single service agreement for organizations with 500 or more employees. The three components are: **Business – Managed Security & Privacy Office:** Manages security and privacy programs based on international standards such as ISO27001 and TISAX, helping organizations maintain compliance and governance control. **Bytes – Managed Detection & Response:** Provides 24/7 monitoring, detection, and response to threats across an organization's IT environment. A dedicated security operations crew handles incidents as they arise. **Behaviour – Managed Cyber Awareness & Behaviour:** Delivers employee security awareness programs designed to reduce human risk by training staff to recognize and respond to threats such as phishing. The service is positioned as a holistic, outsourced security operations model covering technical, organizational, and human dimensions of cybersecurity. It targets larger organizations (typically 500+ FTE), often family-owned businesses, that prefer to delegate their security operations to an external provider. Northwave also provides on-site incident response support when needed.