NetGain Technologies is a managed IT and cybersecurity services provider targeting small to medium-sized businesses (SMBs), with a regional presence across the midwestern and southeastern United States. Founded in 1984, the company delivers a range of outsourced technology and security services under a flat monthly fee pricing model. Core service areas include: - **Managed IT Services:** Ongoing IT management, network security, and proactive monitoring. - **Cybersecurity:** Risk assessments, Virtual Chief Security Officer (vCSO) consulting, and an "Essential Security" offering. - **IT Professional Services:** Infrastructure design and delivery by solution architects and project engineers, including cloud solutions. - **Cloud Services:** Digital transformation support, cloud migration, and cloud management/monitoring. - **Help Desk:** End-user support staffed locally within the communities served. - **Client Success Management:** Dedicated managers providing custom technology strategies and regular business reviews with metrics. The company holds SOC 2, Type II certification and serves industries including banking and financial services, manufacturing, professional services (legal, engineering, architecture), healthcare, and non-profits. NetGain also addresses compliance needs such as CMMC for defense contractors. Services are delivered under defined Service Level Agreements (SLAs).