HEROIC Managed Security Service Provider (MSSP) is a managed IT and security service offering that combines infrastructure management, cybersecurity, and technical support into a unified outsourced solution for businesses. The service provides continuous monitoring and maintenance of IT systems around the clock, with the goal of detecting and resolving issues before they affect business operations. Network design, maintenance, and optimization are included to improve performance and support organizational communication. Hardware and software support covers system updates, troubleshooting, and general device and application upkeep. Data security administration includes firewall configuration and management to prevent unauthorized access. Data backup and disaster recovery planning provides scheduled backups and a recovery framework for responding to cyberattacks or data loss events. The service also includes security compliance support, offering regular audits, risk assessments, and tailored compliance solutions to help organizations meet industry regulations. An additional data breach scanning feature allows users to check whether their personal information has been exposed in known data breaches, with options for dark web monitoring and breach alerts. Onboarding and system integration are handled by HEROIC's team, with both onsite and remote support options available 24/7.