24x7 MDR (Sophos) vs Kaseya MDR services: Side-by-Side Comparison (2026)
Features, pricing, ratings, and pros & cons — compared head-to-head.
24x7 MDR (Sophos) is a commercial managed detection and response tool by IntraLAN. Kaseya MDR services is a commercial managed detection and response tool by Kaseya. Compare features, ratings, integrations, and community reviews side by side to find the best managed detection and response fit for your security stack.
CST VerdictBased on our analysis of NIST CSF 2.0 coverage, core features, company size fit, deployment model, here is our conclusion:
Mid-market and enterprise security teams that need threat hunting and incident response outsourced entirely should consider 24x7 MDR (Sophos); the service prioritizes detection and analysis over your team doing the heavy lifting, with around-the-clock analysts triaging Sophos platform alerts and conducting investigations under NIST RS.AN. The cloud deployment means no infrastructure overhead, which matters if your SOC is understaffed or nonexistent. Skip this if you have mature internal analysts who prefer owning the investigation workflow or if you need deep integration with non-Sophos endpoints; you'll be paying for a managed service when you don't need one.
Mid-market and enterprise teams tired of alert fatigue will value Kaseya MDR for its expert-driven incident response; you get human analysts doing the triage and remediation work, not just software flagging events. The service covers the full incident lifecycle from detection through mitigation, with particular strength in continuous monitoring and threat hunting, meaning you're not waiting for alerts to pile up before someone looks. Skip this if your security team wants to retain full control over response decisions or if you need deep forensics and post-incident recovery support as part of your SLA; Kaseya prioritizes stopping active threats over the investigation and rebuilding phases.
