FACT360 is a compliance platform designed for the iGaming sector, providing oversight tools for operators to monitor player safety, detect fraud, and meet regulatory obligations. The platform offers a single customer view for risk and compliance management, enabling operators to consolidate data across all contact points including emails, chats, chat rooms (poker, live casino), and other company IP-related communications. It automates the processing of language data across these contact points using AI, and allows compliance data to be retrieved and audited quickly. The platform supports independent compliance audits and is positioned as an addition to ISO/IEC 27001 certification. Key oversight areas include: - AML (Anti-Money Laundering) and external collusion detection - Fraud, theft, and internal collusion detection - Responsible Gambling (RG): player safety and social responsibility - KYC (Know Your Customer) and identity verification The platform also provides data protection controls, including data anonymisation and deletion capabilities, giving license holders control over their data. It supports customer service interaction auditing and is compatible with both online and land-based gaming environments. FACT360 is designed to help operators address risks such as revenue loss, internal data breaches, compliance failures, and reputational damage.