Array IDpass Identity Solution vs UserLock: Side-by-Side Comparison (2026)
Features, pricing, ratings, and pros & cons — compared head-to-head.
Array IDpass Identity Solution is a commercial mfa & passwordless tool by Array Networks. UserLock is a commercial mfa & passwordless tool by IS Decisions. Compare features, ratings, integrations, and community reviews side by side to find the best mfa & passwordless fit for your security stack.
CST VerdictBased on our analysis of NIST CSF 2.0 coverage, core features, integrations, company size fit, here is our conclusion:
Array IDpass Identity Solution
SMB and mid-market teams drowning in password resets will move fastest with Array IDpass Identity Solution because FIDO-based passwordless auth actually reduces help desk tickets instead of just promising to. Hybrid deployment means you can pilot with VPN and VDI access first, then expand to web and mobile without ripping out infrastructure. Skip this if you need deep directory integration across 50+ cloud applications; Array's strength is securing remote access and device authentication, not acting as your central identity fabric.
SMB and mid-market teams managing on-premises or hybrid Active Directory environments need UserLock for context-aware access control that blocks compromised credentials even after MFA bypass. The tool maps directly to NIST PR.AA by enforcing device posture and location checks before granting logon, not just at initial authentication. Skip this if your infrastructure is cloud-native or you lack Active Directory as a core identity system; UserLock's value collapses without AD to anchor on.
