Adaptive Identity Proofing vs RSA Help Desk Live Verify: Side-by-Side Comparison (2026)

Adaptive Identity Proofing

Mid-market and enterprise teams managing high-friction signup flows will get the most from Adaptive Identity Proofing, since its risk-based workflows let you demand proof only when signals warrant it rather than gate every user. The SignalPrint tracking system and government document verification cover PR.AA identity management rigorously, reducing both fraud and abandonment. Skip this if you need passwordless authentication or session management bundled in; Verosint is focused narrowly on the proofing moment itself.

RSA Help Desk Live Verify

Help desk and IT support teams dealing with credential-based account takeovers will benefit most from RSA Help Desk Live Verify because it verifies both the employee and the user in real time, blocking imposters before they access sensitive systems. The bi-directional passwordless authentication covers the full NIST PR.AA function, and continuous anomaly detection (DE.CM) catches compromised sessions that traditional MFA misses. Skip this if your help desk primarily handles non-identity sensitive requests or you've already embedded strong phishing-resistant auth upstream; RSA's value is specifically in the verification handshake itself, not broader identity architecture.