Socura MDR (Managed Detection and Response) is a fully managed security service that provides continuous monitoring, threat detection, and active incident response for organisations seeking to outsource their security operations. The service operates around a three-phase model: **Detect:** The Socura SOC team continuously monitors customers' digital environments for threats 24/7. Every alert is investigated by analysts to reduce false positives, so that only confirmed genuine threats are escalated. **Respond:** Upon confirming a threat, Socura acts on the customer's behalf using automated and manual containment actions, including quarantining files, terminating malicious processes, and suspending compromised user accounts. Response times are measured in minutes, with most incidents resolved without needing to escalate to the customer's internal team. **Harden:** Following incidents, Socura conducts post-incident reviews to identify root causes and recommend preventive measures. The service also includes proactive threat hunting exercises to identify unknown threats and reduce exposure to future attacks. Customers are assigned a dedicated engineer and customer success manager who remain as ongoing points of contact. The service includes bespoke use case development, regular service reviews, ongoing detection engineering, and SLA-backed reporting. Socura positions itself as a specialist MDR provider and does not charge separately for service requests.