MegaplanIT Endpoint Detection and Response (EDR) is a managed security service that provides endpoint protection against malware and cyber threats. The service is powered by Novawatch and delivered by a dedicated team of security analysts operating a 24/7 Security Operations Center (SOC). The service goes beyond legacy antivirus by incorporating predictive capabilities for detecting and responding to threats at the endpoint level. It covers zone and policy management to ensure antivirus is fully deployed across all organizational assets, including remote employees. Security analysts handle employee waive requests for blocked applications, investigating and managing each request. Key capabilities include enhanced threat hunting, memory exploitation protection, real-time monitoring and containment, predictive file protection, script and macro control, and blocking of malicious files, scripts, and macros. The service provides visibility into an organization's threat landscape, enabling identification of active threats in real time. It is positioned as a managed offering, meaning MegaplanIT's team handles operational responsibilities on behalf of the client rather than the client managing the tooling directly. The team behind the service holds certifications including CISSP, PCI DSS QSA, and others relevant to security and compliance. The service is suitable for organizations seeking outsourced endpoint security management.