Lucy Security's "Build a Program" service is a consultative offering that helps organizations design a customized security awareness training program based on a preliminary assessment of their specific risks and environment. The process begins with a preliminary security analysis, during which security consultants evaluate social engineering risks, endpoint and mail/web filter configurations, workforce profiles, and organizational priorities. OSINT and darknet investigations are also conducted as part of this initial assessment phase. Based on the findings, consultants build a tailored awareness training program suited to the organization's industry, technology stack, employee groups, and supported local languages. The resulting program incorporates customized and localized training content, role-based and results-based training paths, suspicious activity reporting mechanisms for employees, and alignment with industry regulatory standards. Content and attack templates used within the program are described as fully customizable, allowing organizations to adapt training to their specific threat landscape and compliance requirements.