HERO Managed Detection and Response (MDR) is a managed security service that provides continuous monitoring and threat response capabilities for business environments. The service operates through a 24/7 Security Operations Center that monitors servers, endpoints, and network connections using AI-driven analytics to detect suspicious behavior. The service combines automated detection with human analyst oversight to filter false positives and respond to verified threats. When threats are identified, the SOC team isolates compromised systems, blocks malicious activity, and initiates remediation processes. The service includes proactive threat hunting to identify vulnerabilities and hidden attackers before they escalate into breaches. HERO MDR monitors devices across office, remote, and hybrid work environments, including laptops, desktops, servers, and mobile devices. The service integrates with existing IT infrastructure and tools without requiring replacement of current systems. Coverage extends to cloud applications and email systems for additional defense layers. The service provides compliance-ready reporting aligned with HIPAA, PCI-DSS, and SOC 2 standards. Post-incident forensic analysis is included to identify root causes and strengthen defenses. The service operates on a flat-rate pricing model and is designed to scale with business growth. Average response time is under 10 minutes for threat containment.