HERO Backup Disaster Recovery is a fully managed backup and disaster recovery service designed to protect business data from ransomware, system failures, and natural disasters. The service provides continuous data monitoring to detect signs of ransomware, corruption, or backup failures before they impact operations. The platform offers 24/7 proactive monitoring with automated alerting that routes detected issues to HERO's technical team for real-time response. The service includes rapid system restoration capabilities to minimize downtime during major disruptions. All backup operations are managed end-to-end by HERO's team, from initial setup through ongoing maintenance. The solution supports compliance requirements for industry standards including HIPAA and PCI DSS. Monthly reporting provides audit trails and network health insights. The service monitors both on-premises infrastructure and cloud-based platforms, tracking device performance, bandwidth usage, and security threats across the entire IT environment. HERO's Network Operations Center handles incident response with an average response time under 5 minutes. The service includes hardware monitoring to detect overheating, failing drives, and resource exhaustion before device failures occur. Patch tracking ensures visibility into missing security updates across all systems.