Solutions Granted Incident Response is a consulting service that provides incident response capabilities during and immediately following security events. The service assists organizations in identifying, mitigating damage, and reducing costs associated with security incidents while determining root causes to prevent future attacks. The service follows a structured incident response methodology that includes assembling response teams, detecting patient zero, containment, recovery, damage assessment, notification, and evaluation of response efforts. The first hour of response is prioritized as critical, during which the team works to uncover the scope of attacks and additional threats, provides information to managed service providers for customer communication, and helps secure environments from active threats. Solutions Granted positions itself as a managed security service provider (MSSP) that supports MSPs with incident response technology and expertise. The service is designed for organizations that lack the tools and capabilities to respond effectively to security events with their existing resources. The company was acquired by SonicWall and now operates as part of SonicWall's managed detection and response services portfolio tailored for MSPs and MSSPs.