SiteLock 911 is an emergency website repair service that addresses compromised websites through malware removal and security remediation. The service provides response within 6 hours of order placement, with most sites cleaned within 4 to 6 hours of gaining server access. The service removes malware, SEO spam, backdoors, and addresses blocklist warnings through both automated and manual cleaning techniques. SiteLock 911 includes priority access to security experts who are available 24/7/365 for support. The service guarantees removal of identified issues with a full refund policy if issues cannot be resolved. All plans include one year of external website monitoring following the initial cleanup. The service offers three tiers: a basic 911 Website Expert Clean for one-time cleanup with external monitoring, and bundled options that combine emergency cleanup with either Pro or Business plan features for enhanced ongoing protection. The service addresses security vulnerabilities, patches exploits, and provides continued monitoring after repair. Volume pricing discounts are available for multiple sites or domains requiring remediation.