IntraLAN CyberSecurity is a managed security service offering from IntraLAN, a UK-based company that provides cybersecurity solutions as part of their broader IT services portfolio. The company operates from Thorncroft Manor in Leatherhead, Surrey. The service appears to be part of a suite of offerings that includes Customer Services, Customer Experience, NetCare, Unified Communications, and Fully Managed services. IntraLAN provides dedicated account management and technical support infrastructure for their cybersecurity customers. The company maintains multiple support channels including dedicated email addresses for different types of issues: technical support, customer service inquiries, and abuse reporting for concerning activity such as phishing. They commit to responding to customer contacts within 5 working days. IntraLAN operates a customer escalation process that begins with account managers and can be elevated to their customer experience team for unresolved concerns. The company provides phone support through their main contact number and maintains presence on professional social media platforms including LinkedIn, X (formerly Twitter), and YouTube.