Exigence

Exigence provides a critical incident planning and response platform designed for enterprise IT operations and security teams, managed service providers (MSPs), managed security service providers (MSSPs), and incident response (IR) firms.

The platform covers the full incident lifecycle, from pre-incident planning through tabletop exercises to live incident response. Key capabilities include:

• Automated IR workflows to accelerate incident resolution
• Platform-based incident response planning and tabletop exercises
• Purpose-built status pages (private, public, multi-client, and user-specific)
• GenAI-powered incident summaries and similar incident identification
• Integrations with collaboration and communication tools

The platform is designed to give incident teams clarity, control, insights, and speed during critical events. It supports multiple stakeholder types — internal enterprise security teams, external IR firms managing breached clients, and service providers supporting multiple client organizations simultaneously.

Exigence targets three distinct market segments: enterprise IT ops and security teams seeking to accelerate incident resolution; incident response firms that need process-driven response workflows; and MSPs/MSSPs looking to support clients at scale with IR planning capabilities.

The platform is built on a highly available, scalable, and system-agnostic architecture accessible on any device. It holds ISO 27001 and SOC 2 Type 2 certifications. The company reports handling hundreds of thousands of incidents and tens of thousands of users across its customer base.