SmarterTools Inc. is a software company founded in 2003 that develops business software products for small to medium-sized businesses, enterprise organizations, and web hosting companies. The company's product portfolio includes SmarterMail (email server software), SmarterTrack (help desk and customer support software), and SmarterStats (web analytics software). The company serves over 15 million users globally with customers in more than 120 countries, and their products support over 60 different languages. SmarterTools operates through a channel partner network and offers both purchase and lease-reseller models for their software licenses. Their development approach emphasizes secure coding practices, including secure credential handling, robust session management, and environment segmentation between development, testing, and production systems. All code undergoes peer review by senior engineers and quality assurance testing before production release. The company's software is designed to be powerful yet easy to use for end users while remaining simple for server administrators to install and manage. SmarterTools targets web hosting providers, service providers, and organizations that need self-hosted solutions for email, customer support, and web analytics capabilities.