Sertalink ADManager Plus is an Active Directory management and reporting solution designed for Microsoft ecosystems. The product enables IT administrators to manage AD objects, user accounts, and generate reports. The solution provides user provisioning capabilities across Active Directory, Exchange Server, Office 365, Skype for Business (Lync), and G Suite. It supports bulk user management through CSV files and customizable templates for creating and managing AD user accounts. Password management features include password resets and configuration settings such as requiring users to change passwords at next logon or setting passwords to never expire. The product manages file server permissions by allowing administrators to assign, modify, and revoke Share and NTFS permissions in bulk with preview capabilities before updates. Group management functionality includes creating security and distribution groups using templates and managing members in bulk. Office 365 and Exchange management capabilities cover user and group creation, license management, mailbox creation and migration, storage limits, and proxy addresses. Automation features include user onboarding, AD cleanup through stale account identification, Office 365 license management, time-limited group memberships, and Exchange mailbox provisioning. The product implements approval-based workflows with customizable levels for requesters, reviewers, approvers, and executors. Delegation capabilities allow help desk technicians to perform AD tasks without altering their AD permissions, with granular OU-based delegation and role-based access management. The solution provides reporting on technician actions and administrator activities, along with email and SMS alerts for AD changes.