# ServiceNow Security Operations vs Shuffle Automation: side-by-side comparison (2026)

[ServiceNow Security Operations](https://cybersectools.com/tools/servicenow-security-operations) is a commercial [security orchestration automation and response](https://cybersectools.com/categories/security-orchestration-automation-and-response-soar) solution by [ServiceNow](https://cybersectools.com/companies/servicenow). [Shuffle Automation](https://cybersectools.com/tools/shuffle-automation) is a free [security orchestration automation and response](https://cybersectools.com/categories/security-orchestration-automation-and-response-soar) solution. Features, integrations, deployment and the company behind each one, side by side.

## Side-by-side comparison

| | ServiceNow Security Operations | Shuffle Automation |
|---|---|---|
| Pricing model | Commercial | Free |
| Category | Security Orchestration Automation and Response | Security Orchestration Automation and Response |
| Verified | No | No |
| Deployment type | Cloud | Hybrid |
| Company size fit | SMB, Mid-Market, Enterprise | Startup, SMB, Mid-Market, Enterprise |
| GitHub stars | – | 2,216 |
| Last commit | – | Feb 2026 |
| Company | ServiceNow | – |
| Headquarters | – | – |

### Use cases and capabilities

| | ServiceNow Security Operations | Shuffle Automation |
|---|---|---|
| Security Orchestration | Yes | Yes |
| Workflow | – | Yes |
| Open Source | – | Yes |

### Core features

**ServiceNow Security Operations**

10 features listed. Sign in on the page to see them.

**Shuffle Automation**

No features listed.

### Integrations

**ServiceNow Security Operations**

10 integrations listed. Sign in on the page to see them.

**Shuffle Automation**

No integrations listed.

## Which one fits you

Based on what each listing shows: deployment, company size, price and open source.

- [ServiceNow Security Operations](https://cybersectools.com/tools/servicenow-security-operations) fits if you want a cloud product.
- [Shuffle Automation](https://cybersectools.com/tools/shuffle-automation) fits if you need both cloud and on-premises options, you are a startup, you need a free product and you want an open-source product.

## ServiceNow Security Operations vs Shuffle Automation FAQ

Common questions when comparing ServiceNow Security Operations vs Shuffle Automation for security orchestration automation and response.

### What is the difference between ServiceNow Security Operations and Shuffle Automation?

**ServiceNow Security Operations**: Platform for automating threat and vulnerability mgmt with incident response. Built by ServiceNow.

**Shuffle Automation**: Shuffle Automation is an accessible automation platform that provides workflow automation capabilities for security operations with both self-hosted and cloud deployment options.

The table above shows where their features, integrations, deployment and company size fit differ.

### Who makes ServiceNow Security Operations and Shuffle Automation?

**ServiceNow Security Operations** is made by ServiceNow. **Shuffle Automation** is open-source with 2,216 GitHub stars. The vendor behind a product decides its roadmap, support, and longevity, so check each company's profile before you commit.

### Is ServiceNow Security Operations a good alternative to Shuffle Automation?

Often, yes. ServiceNow Security Operations and Shuffle Automation are both Security Orchestration Automation and Response products, and both cover Security Orchestration. Key differences: ServiceNow Security Operations is Commercial while Shuffle Automation is Free, Shuffle Automation is open-source. Use the table above to see where features, deployment and company size fit differ.

## Related comparisons

- [ServiceNow Security Operations vs Imperum SecOps Platform](https://cybersectools.com/compare/imperum-secops-platform-vs-servicenow-security-operations)
- [ServiceNow Security Operations vs Kindo Platform](https://cybersectools.com/compare/kindo-platform-vs-servicenow-security-operations)
- [ServiceNow Security Operations vs ORNA End-to-End AI Cyber Incident Response Platform](https://cybersectools.com/compare/orna-end-to-end-ai-cyber-incident-response-platform-vs-servicenow-security-operations)
- [Shuffle Automation vs Imperum SecOps Platform](https://cybersectools.com/compare/imperum-secops-platform-vs-shuffle-automation)
- [Shuffle Automation vs Kindo Platform](https://cybersectools.com/compare/kindo-platform-vs-shuffle-automation)
- [Shuffle Automation vs ORNA End-to-End AI Cyber Incident Response Platform](https://cybersectools.com/compare/orna-end-to-end-ai-cyber-incident-response-platform-vs-shuffle-automation)

## Alternatives to each

- [See all ServiceNow Security Operations alternatives](https://cybersectools.com/alternatives/servicenow-security-operations)
- [See all Shuffle Automation alternatives](https://cybersectools.com/alternatives/shuffle-automation)

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Source: https://cybersectools.com/compare/servicenow-security-operations-vs-shuffle-automation

For AI agents: each product above has its own Markdown page (add .md to its URL, for example https://cybersectools.com/tools/servicenow-security-operations.md). Every CybersecTools shortlist is listed at https://cybersectools.com/shortlists.md.

More on ServiceNow Security Operations and Shuffle Automation: funding, momentum, hiring and news, plus the full product and company record, are available through the Mandos MCP Server (paid plans), which connects to AI assistants: https://mandos.io/mcp?utm_source=cybersectools.com&utm_medium=compare-md
